Xcellence Service Suite

Seamless Service. Superior Results.

A complete, structured, and high-precision RCM model designed to support providers at every stage of their revenue cycle — from patient access to final collections. Each phase enhances accuracy, reduces administrative burden, and strengthens overall financial performance.

Phase 1

PATIENT ACCESS SUPPORT

Setting the foundation for clean claims from the start.

Eligibility & Benefits Verification
We verify coverage, benefits, payer rules, and authorization requirements so every service begins with accuracy and confidence.

Prior Authorization Management
We handle authorization submissions, document tracking, and approvals — ensuring compliance and timely care delivery.

Financial Estimation Support
We share verified benefit details with the provider’s front-office team to help them present accurate cost estimates to patients.

CLINICAL & CHARGE CAPTURE

Transforming clinical work into accurate, compliant claims.

Charge Capture Validation
We review charge details to ensure all performed services are captured accurately — preventing missed revenue.

Clinical Documentation Support (Light CDI)
We flag missing or unclear information that affects coding accuracy and coordinate clarifications as needed.

Medical Coding
Certified coders assign precise ICD-10, CPT, and HCPCS codes that meet payer and compliance standards.

Coding Audits & Compliance Checks
Regular QA audits maintain accuracy, reduce coding errors, and improve first-pass claim rates.

REIMBURSEMENT, DENIALS & COLLECTIONS

Turning accuracy into faster reimbursements and predictable cash flow.

Claim Scrubbing & Error Correction
We identify and correct issues before submission — boosting clean claim and first-pass acceptance rates.

Claims Submission & Tracking
We submit claims promptly and track acknowledgments to ensure smooth processing.

Payment Posting
All payments, adjustments, and patient balances are posted with precision for complete transparency.

Denial Management & Appeals
We analyze root causes, correct issues, and appeal when appropriate — recovering revenue that would otherwise be lost.

A/R Follow-Up
Our specialists follow up on pending claims, resolve payer delays, and maintain healthy receivables.

Patient Balance Reporting
We provide providers with clear patient responsibility reports to support their internal collection processes.

Performance Reporting & Analytics
Detailed RCM reports highlight trends, denials, revenue opportunities, and payer performance.

Outcome of the Xcellence Service Suite

The Xcellence Service Suite is designed for peak financial performance. Partnering with us delivers a stronger, smoother, and quantifiable revenue cycle, resulting in

Significantly higher clean-claim and first-pass acceptance rates.

Accelerated reimbursements and improved cash flow velocity (lower DAR).

Measurably reduced denials and maximized revenue recovery.

Accurate patient responsibility reporting.

Better financial visibility and operational clarity.

More clinical focus with less administrative burden.

Lower revenue leakage through precise coding and follow-up.

Why RCM Matters?

Every step in the care continuum impacts your financial health. A structured RCM process is essential to

Protect revenue by avoiding errors in claims and documentation.

Maintain operational efficiency through smooth workflows.

Focus on patient care while ensuring financial clarity.

Benefits of a Well-Managed RCM Process

More Revenue Captured: Complete, accurate coding and billing prevents losses.

Faster Payments: Streamlined workflows accelerate reimbursements.

Fewer Denials: Continuous verification, scrubbing, and audits reduce rejections.

Lower Administrative Burden: Staff spend more time on care, less on paperwork.

Scalable & Flexible Operations: Processes adapt to single providers or multi-location practices.

Let’s build your strongest revenue cycle.

Let's Get Started